Terms of use for NorbiTracka

1. The service

NorbiTracka provides device security, location tracking, remote commands, SOS, family safety tools, and optional recovery network features.

We improve the service over time and may add or remove features. We do not guarantee recovery of stolen property, insurance outcomes, or emergency-service dispatch.

2. Eligibility

• You must be at least 18 years old to create an account, or the age of majority in your jurisdiction.
• You may only enroll devices you own or are explicitly authorized to manage.
• Staff, agents, and organization admins must comply with additional acceptable-use rules.

3. Your account

• Keep your password and MFA devices secure.
• You are responsible for activity under your account until you report compromise.
• Do not share portal access with unauthorized persons.

4. Acceptable use

• Do not use NorbiTracka to stalk, harass, or monitor someone without consent.
• Do not attempt to bypass security, scrape the API, or reverse engineer the apps except as permitted by law.
• Remote lock, wipe, and location features are powerful — use them lawfully.
• Do not upload illegal content in evidence or support tickets.

5. Subscriptions and billing

Paid plans are billed through Paystack on the web portal unless otherwise stated. Mobile app subscriptions, when offered on Google Play, will use Google Play Billing.

Prices and plan limits are shown at checkout. Refunds follow Paystack and applicable consumer law.

6. Device Administrator

Optional Android Device Admin is described at /device-admin/. You choose whether to enable it and may disable it anytime.

7. Termination

You may delete your account as described at /delete-account/. We may suspend accounts that violate these terms or pose security risk.

8. Disclaimers

The service is provided "as is" to the extent permitted by law. We do not warrant uninterrupted GPS, SMS delivery, or that a lost device will be recovered.

9. Limitation of liability

To the maximum extent permitted by law, NorbiTracka is not liable for indirect, incidental, or consequential damages arising from use of the service.

10. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, without prejudice to mandatory consumer protections in your country of residence.

11. Contact

Questions about these terms: info@norbitracka.com.